What I need from you as a client

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• Be honest with me during our consultation and give me as much detail as possible.

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• Commitment to the action plan we agree upon.

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• Send me progress videos for review / feedback, especially with online consultations or coaching, so as to fine tune the action plan and make sure things run smoothly.

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• Be present and on time for our appointments.

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• To send me your vet referral 24 hours prior to our first appointment.

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• Be open minded

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• Any cancellation to be made 48 hours before our appointment.

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• Ask questions! If you're not sure about something then ask me, please don't struggle through.

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• If you're not happy with something tell me, if something isn't working there are probably several other ways we can try to achieve the same outcome; I want to find the way that suits you and your animal best!